Mtp Usb Device Failed Windows 7
Media Transfer Protocol, or more commonly known as MTP, is a communication method that is specifically designed for the efficient transfer of video and audio files. It is included in the features released with the Windows Media platform. So, if you own a smartphone, portable media player, or tablet, it is likely that your device supports MTP.
Sep. 18, 2018 / Updated by Bessie Shaw to Windows 10
- Microsoft does not guarantee the accuracy of this information. From Windows 7 side, I suggest updating BIOS and reinstalling USB controllers. Also, click Start - type cmd in the search box - right click CMD and run as administrator. Then type the following command for a test.
- All devices operating in MTP mode are supported. Note: The MTPdrive is not a replacement for the device's factory (or Windows default) device driver. You must be able to connect your device to the computer and have it visible in the Windows Explorer, before it can be mapped as a drive letter using the MTPdrive.
How to fix the MTP connection problem in Windows 10?The MTP connection is one of the big headaches that Windows users experience after the Windows 10 upgrade or the Windows 10 anniversary update. The “MTP USB Device driver failed”, “MTP USB device not installing” or “MTP not recognized” error makes the users fail to transfer media files between their Android devices like Samsung Note 7, HTC Nexus 7, Lenovo T410, etc. and the Windows 10 machines.
MTP (Media Transfer Protocol) is supported by Android smartphones and enables you to transfer media files from Android devices to Windows machines. Most manufacturers prefer to use the MTP connection protocol, namely “Media device (MTP)” in their Android products instead of the USB mass storage. However, Windows 8.1 and Windows 10 come with some changes on driver signature that will affect the MTP USB device drivers install. This results in the MTP connection problem.
Read More: USB Type-C Drivers Download and Update for Windows OS
How to Fix MTP Connection Problem after the Windows 10 Upgrade or the Windows 10 Anniversary Update
Here we’ll introduce to you top 5 solutions to fix MTP connection issue on Windows 10.
Solution 1: Switch the USB Port or Cable
Connect your Android devices to different USB ports or use different USB cables to see if it is the hardware that causes MTP USB device connection problem. It is recommended to use the original USB cable that came with your phone or tablet in case a file transformation failure via a cable only for powering.
Solution 2: Turn on the Airplane Mode
Airplane mode on both the phone and Windows machine is another factor affecting the MTP connection. Turn on the airplane mode and try to connect the devices to see if the “MTP USB Device not installing” problem recurs.
Once you transfer files successfully, remember to turn off the airplane mode.
Note: If you fail to turn on or off the airplane mode, see Windows 10 Airplane Mode ON or OFF Errors and Solutions.
Solution 3: Reinstall MTP USB Device Driver
Incorrect configured MTP USB device driver is the mainly factor resulting in the MTP connection problem or MTP USB Device driver failed issue. However, as we’ve mentioned above, Windows 10 won’t allow MTP driver without signature to install. If you want to reinstall MTP driver manually, you can follow the steps here and fix the MTP connection problem. (Note: If you have a cleanly installed Windows 10 anniversary machine, see steps in Fix: Driver Signature Issue on Windows 10 Anniversary.)
For those who want a one-click MTP connection solution, it is highly recommended to use Driver Talent, a professional driver troubleshooter, to reinstall the driver.
Follow the steps to reinstall the driver:
1. Click Uninstall menu to uninstall the MTP driver.
2. Click Download and Update menu and take a driver scan.
3. Click Repair to reinstall the MTP driver and the restart the PC.
Solution 4: Install MTP Related Programs on Windows 10
Windows Media Player on Windows 10 is related to MTP connection, but it may not be installed on some versions of Windows 10, which will cause the MTP USB device not available. You can download and install the Media Feature Pack and MTP Porting Kit from Microsoft to fix the MTP connection problem.
Solution 5: Fix MTP Connection Issue by Modifying Registry
You can conduct a modification on Registry Editor to fix the MTP connection problem.
1. Use Windows shortcut keysWin + R to launch Run.
2. Type regedit into the dialog box and press Enter.
3. Navigate to the following key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass
4. Click Edit menu and select Find.
5. Type Portable Devices into the dialog box and click Find Next.
6. Find UpperFilters from the right column and right click on it to select Delete.
7. Reconnect you Android device to the PC to see if the MTP connection issue recurs.
Note:
1. Backed up the Registry files and create a system restore point in case any PC problems happen. For more information, see How to Use System Restore to Fix Windows 10 Issues.
2. If you are not that technical about computer, it is not recommended to take this method, because incorrect Registry modification may cause DRIVER_IRQL_NOT_LESS_OR_EQUAL error, mouse and keyboard not working, 100% disk usage and other system issues.
Above are the top 5 method to fix MTP connection problem on Windows 10. If you still cannot fix the MTP USB device not installing issue, comment below to let us know please.
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In this post, we will guide to fix MTP Driver installation on Windows 10. So far Windows 7 is a mostly stable operating system but now most of the user using Windows 10, 8.1, or 8 and having trouble connecting the smartphone to PC. After every update Windows 8, Windows 8.1, Windows 10 and Windows 10 Anniversary update has brought with it some new bugs. For that reason, many users failed to install MTP driver on the computer. If you’re connecting your mobile phone to your computer, and you’re seeing a message like “MTP USB Device driver failed”, “MTP USB device not installing”, “MTP not recognized” or Code 28. Then don’t worry here we share many steps to resolve MTP USB Device driver on Windows 10.
What is MTP?
MTP stands for Media Transfer Protocol, that supported by Android smartphones. If the MTP driver installation fails, you will not be able to transfer media files from the Android device to the computer.
First, try some basic steps to fix MTP driver:
- Switch USB Ports: Most of the USB port switching process might be work, so first switch one USB port to another USB port.
- Restart the Computer: Sometimes Windows doesn’t recognize the driver properly. So restart your computer.
- Change USB cable: Sometimes USB cable doesn’t work with some device. So change USB cable can also fix this problem.
If none of the above tricks works then follow the steps below.
Resolve MTP USB Device Driver On Windows 10
To fix this issue you need to execute some operations. Here we share three different types of methods to install MTP USB device driver.
1.) Install wpdmtp.inf
- First, open Run Command Box by hold Windows key + R.
- Then types ” %systemroot%INF ” and press Enter or click/tap OK.
- Now type “wpdmtp.inf” in the search bar. You can see the search bar in the top right corner.
- When you find it, right-click it and choose install from the menu. Click “Yes” to accept administrator request.
Mtp Usb Device Failed Samsung
- That’s it, it too easy method to install MTP driver after this now connect your smartphone with PC.
2.) Install the MTP USB Device Driver
- First, open Run Command Box by hold Windows key + R.
- Then types ” devmgmt.msc ” and press Enter or click/tap OK, To open the device manager.
- Make sure your MTP device is connected to your PC.
- Now expand Portable devices and find your device. If you can’t, try looking under Other devices.
- Right-click on it and choose “Update Driver“.
- Then click “Browse my computer for driver software“.
- Click on “Let me pick from a list of available drivers on my computer“.
- From the list select MTP USB Device, and click next.
3.) Install the Media Feature Pack
If you are using Windows 10 N and KN version of windows 10 pack, it comes without Media Feature Pack. Sometime Media Feature Pack might solve the problem.
- First, download “Microsoft-Windows-MediaFeaturePack-OOB-Package_x64.msu” or “Microsoft-Windows-MediaFeaturePack-OOB-Package.msu” from below link.
- Once download complete, double-click on it and Follow the installation wizard to install.